Bill Payment

We have partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit card or credit card to pay their bill. Nexbillpay is a trusted third-party automated payment service that allows you to pay your bill online.

• What is the service fee?

Nexbillpay charges a small service fee to cover payment handling and all processing charges. A service fee will be calculated and disclosed prior to finishing your payment.

• Does Pleasant Valley PSD keep any part of the service fee?

Pleasant Valley PSD does not keep any part of the Nexbillpay service fee. Nexbillpay is a separate entity providing a service for all the customers of Pleasant Valley PSD.

IMPORTANT: Pleasant Valley PSD is not liable if you receive a disconnect notice and do not call our office before making payment. Your services may be disconnected and will be subject to a reconnect fee. If you are disconnected, your account balance plus a reconnect fee will need to be paid in FULL before services are reconnected. If you are currently disconnected and make an online payment, your utilities WILL NOT be reconnected unless you contact our office to inform us of the payment.

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill. 

Automatic Bank Draft

The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. To set up Automated Bank Draft, simply create an account through the payment portal and follow the steps to begin Automated Bank Draft.

Payment Drop-off Location

You may pay your bill in person at our office. We accept cash, checks, money orders and credit cards. We have a dropbox for Checks and Money Orders only. Our dropbox is located on our office door. Please, no cash through the dropbox. For cash and credit card payments in person, please visit our office during business hours. Please note that occassionally there are times that have all staff out of the office, we recommend contacting the office before you visit to verify if someone is there and make an appointment to pay.

Payment Through Financial Institution Online Bill Pay

Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information. All billings update online on the 5th of each month.

BY PHONE: Toll-free 866-460-0554